Predator Tactics® Warranty Information

At Predator Tactics we strongly stand behind our predator hunting lights and all other Predator Tactics branded products as well as our customers that use them. We offer a limited duration unconditional warranty with most of our products to customers that can provide a copy of the dated proof of purchase from an authorized Predator Tactics Authorized Retailer or directly from Predator Tactics via phone or website. Please see below for instructions on sending in an item for repair.


Limited Duration Unconditional Warranty for Hunting Lights

The “unconditional” in our warranty is just that, we will unconditionally repair or replace any defective item within the alotted timeframe on the defective item, no matter what the cause of the issue . Just make sure to keep. your dated proof of purchase, if you have purchased a light kit in a hard plastic case a good place to store your propof of purchase is underneath the foam inside of the plastic case.

As long as you have the proof of purchase and the defective item is within the warranty period we will repair or replace it and have it back to you normally within 4 to 7 days from receiving the defective item. Dropped your light in the driveway and broke the glass lensno problem. Your dog chewed up the chargerno problem. Your light kit got used as a fire starter by an upset spouse or girlfriendno problem. We will get it repaired or replaced free of charge as long as it's within the limited duration period. The “Limited Duration” in our warranty is going to vary on each item and with one of our Predator Light kits, each part within the kit will have different duration periods that the unconditional warranty is valid. You can find the duration period for your item on the items page of the Predator Tactics website. If you have any further questions about the warranty on an item or part of an item please feel free to contact us via email at info@predatortactics.us or give us a call at (765) 807-5134.

Warranty / Return Shipping Address

Use the address below when shipping warrantied items and returns to Predator Tactics.

Predator Tactics, Inc.
ATTN: Warranty Department
9163 State Road 26 W
West Lafayette, IN 47906

 

Include the following in the package

  • Defective Item Only (You do not need to ship us the entire kit back. If only one item inside of your kit is defective, then you will only need to ship that item to save yourself money on shipping fees)
  • If you are not quite sure on what is causing your issue then please contact us so we may try and help you with diagnosing the issue.
  • Completely filled out and legible Predator Tactics Return Form
  • A dated copy of your proof of purchase from a Predator Tactics authorized retailer Must be Submitted to validate the warranty, if you do not have the proof of purchase a repair or replacement fee may apply.

Repair Work on Warrantied Items

If you have a purchased a Predator Tactics Hunting Light Kit and have a defective item, please follow the guidelines below for sending an item to Predator Tactics for repair work on a warrantied item.

1) Check the troubleshooting page to try and diagnose the issue you are having to narrow down the issue to a particular part of the item so you can be assured that you will be returning the proper part for repair.

2) You may check the defective items warranty under your items page within the Predator Tactics website. If the warranty has expired then there will be a small repair fee associated with the repair of your item. You may contact us regarding the possible fees that may be incurred or we will contact you after receiving and diagnosing the problem. Most repair work will range from $15 - $25 but not limited to. 

3) Please download and print off the “Predator Tactics Return Form” by clicking on the link below.
Download: “Predator Tactics® Return Form”

4) Fill out the form in detail and be sure that it is legible and fully filled out in detail so that no delays may occur in the process of receiving the return of your functional item

5) Include the following in the package

  • Defective Item Only (You do not need to ship us the entire kit back. If only one item inside of your kit is defective, then you will only need to ship that item to save yourself money on shipping fees)
  • If you are not quite sure on what is causing your issue then please contact us so we may try and help you with diagnosing the issue. 
  • Completely filled out and legible Predator Tactics Return Form
  • A dated copy of your proof of purchase from a Predator Tactics authorized retailer Must be Submitted to validate the warranty, if you do not have the proof of purchase, a repair or replacement fee may apply.   

6) Ship the package to the address that is located on the Predator Tactics Return Form

7) Document the shipments tracking number and keep it for your records

Predator Tactics will not be responsible for any lost packages due to negligence from the shipper that you choose. You may contact us via email inquiring about the status of your item at info@predatortactics.us

Please note that a prepaid shipping label will be only be provided to you if the item you are returning for repair work was purchased directly from Predator Tactics. Please have your invoice # or order # available and call Predator Tactics for requesting a prepaid shipping label. If the item that you are returning for repair work was not purchased directly from Predator Tactics via telephone or the Predator Tactics website then a prepaid shipping label will not be provided.

(765) 807-5134

Money Back Guarantee*

We strive to keep you satisfied with your purchase. If for any reason you are unhappy with the purchase that you made, you may return the item within 30 days of the date you received the item for a full refund of the purchase price. This guarantee only applies to purchases made directly from Predator Tactics. If the purchase was made from one of our authorized retailers, we will honor a factory credit for the full purchase amount within 30 days of the purchase. This factory credit can be used toward a purchase made directly with Predator Tactics. For a monetary refund on a purchase made from one of Predator Tactics Authorized Retailers you need to contact that specific retailer for details on their return policies.

*The buyer is responsible for any shipping fees that may occur to ship the item to the Predator Tactics facility. The item must be returned in excellent condition, in original packaging, and with all paperwork and parts to ensure full credit. The credited amount will be determined after the item is received and inspected by Predator Tactics. Damaged and missing items will be deducted accordingly from the refunded credit.

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